Samsung M51 Rear Camera Flash Issue

[siddiquimoin]

 

I bought M51 on September 30th and I am facing rear camera flash issue which I noticed today as when I tried clicking picture in night with flash on as magenta hue or light pinkish color is covering the picture and I can barely see what I clicked. 

I have cleared data/cache of the camera app and also did reset the phone but still I am facing this issue. I have attached the picture with flash on and off. Please help as early as possible.

[Sanskar]

this is rough

[siddiquimoin]

I am very much disappointed and worried 😟 

[Sanskar]

you will have problem but it will get sorted.

[Sanskar]

This is single unit defect. You have to visit Samsung service centre.

[Ehsank]

better to visit service centre

[siddiquimoin]

Hello guys

Thanks for your suggestions and support 

Now its working fine as I had put on the camera protection glass and because of that I was facing the issue. Now I have removed the protection glass and its working perfectly fine.

[Ehsank]

😄😄😄😄👍👍
happy to know, you got the issue yourself,

[Anikroyale]

The camera protection glass was refractive and was refracting light within itself and that was the reason you were facing issues. Just in case you didn't know. 🙂

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support