Original topic:

Samsung M31 not getting upgraded to official version of one ui 4.1

(Topic created on: 04-15-2022 08:21 AM)
703 Views
Aashvlayan13
Active Level 3
Options
Galaxy M
I had participated in beta program of one ui 4.1 with my galaxy M31 but when official update came it is not upgrading. It is not showing how much time is left or anything it is stuck for atleast 3 hours even though I am having very fast internet connection.
My mother's phone got updated without any problem in less than half an hour (not in beta program). Samsung please solve this issue, I don't want to get stuck in this beta software.
I attaching screenshot of the update panel.

image

It is stuck from last 3 hours.
7 Comments
Babayaga575
Active Level 6
Galaxy M
Try Restarting
MrAKS
Active Level 9
Galaxy M
Try Restarting..
or try to update phone with SMART Switch.
JithinAjith
Expert Level 1
Galaxy M
Apps 》Android system Webview 》Tap 3dots 》Uninstall update
Aashvlayan13
Active Level 3
Galaxy M
Thanks.
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Aashvlayan13
Active Level 3
Galaxy M
Everyone thank you for your help
Bittu01
Active Level 5
Galaxy M
Maybe for network issue 🤔
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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