Original topic:

Samsung Galaxy M51 battery drain issue

(Topic created on: 10-22-2020 11:54 PM)
4032 Views
rashidrazakhan
Beginner Level 2
Options
Galaxy M

Although it has a Monster 7000mAh battery, it still performs just like my old Samsung Galaxy J7 (2016) with a 3100mAh battery.

Despite mild use, its battery only lasts 24 hours and I am deeply disappointed with its battery performance. ☹

27 Comments
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Battery drainage" issue kindly follow the given below step:

>>Battery optimization: Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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KeshavJalan
Beginner Level 3
Galaxy M

Feeling the same battery back only about 10 hours

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Arshi22
Beginner Level 2
Galaxy M

I've bought samsung m51 and I received it today only. It has battery drainage issue. Even on standby within 5mins it got drained from 51 to a level of 49%. Even when it isfis 7000mah.  Kindly fix this samsung. 

0 Likes
Naveen678
Beginner Level 2
Galaxy M
I bought this phone 5days back, this mobile battery is draining too fast. Without using mobile also it,s draining. please fix this issue
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SG05
Active Level 5
Galaxy M
i have same device I'll used it from 1month i don't have any problems in day but i faced battery drain issue at midnight it's drain 10-15% whyyyy?? Samsung it's soo dispointed to me
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Ehsank
Expert Level 5
Galaxy M
if my given settings/comments will work for you then you can accept as solution by CLICKING on 3DOT at my comments
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mnegi
Beginner Level 3
Galaxy M

I am also observing same.. Battery is draining. even in Aeroplane mode...

feeling like using little bigger Samsung J2 😞
Just bought yesterday

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shyam0168
Active Level 2
Galaxy M
i am facing the battery issue on my m51 and please check if its with the software side
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