SAMSUNG GALAXY M30s

[pkb_96]

After about 2.5 years of use and updating phone whenever available, my phone has started to show problems like sudden restarts and heating. Even while using simple apps like chrome it restarts several times now a days. It is happening for a month now. 

Service center said to replace motherboard wihich will cause 4600 INR. He also said these M series phones generally showing restart problems.Local mechanic said 2500 INR for cpu cleanup but chances are there that phone can be dead. 

I am currently running on android 11 and oneui 3.

I have also seen one of my friend and in other social media that the M and A series phones have the same issues. What is SAMSUNG going to do about it? I am a SAMSUNG fan and using only these smart phones but I am very disappointed. I would rather choose other brands because I can't waste money again upon this. Trust broken.

[rakshithkumarms]

See dude Samsung phones are designed like they can be used for 2 yrs with the software updates etc after that every phones which are older than 2 or 3 yrs starts showing the problem like these not only u even my mom had m30s and it was restarting continuously like hell couldn't use it so last year she exchanged with a73 5g now there will be no problem with her and my dad using m31s now it is also a old one it is showing the heating slow charge lagging contacts delete etc so he is thinking abt new phone like Apple or oneplus he is fed up with Samsung and me too using the Samsung 5th mobile in my life a52s u can see my posts wat am I facing issues abt the security patch update released from the Samsung

[pkb_96]

I am considering other brands now.

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in https://www.samsung.com/in/support/email/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support