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09-06-2025 06:40 PM in
Galaxy MSolved! Go to Solution.
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09-06-2025 07:08 PM in
Galaxy MIf this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
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09-06-2025 07:08 PM in
Galaxy MIf this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
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09-06-2025 07:12 PM in
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09-06-2025 07:52 PM (Last edited 09-06-2025 07:54 PM ) in
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09-07-2025 01:30 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support