I gave up.I thought to use your service even though after the faulty update of you which damaged many user's motherboard causing the phone to freeze and stuck...ignoring our problem won't going to solve this .
I promise you you're going to loose a huge market .
Thank you for sharing your concern. We acknowledge your query and apologize for the same.
The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung.
Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products. We ensure the best quality repair, so we request you to kindly get the product repaired.
Thank you for writing to us. Warm Regards, Samsung Customer Support.
