Original topic:

Regarding proximity sensor problem in Samsung m30

(Topic created on: 04-07-2019 06:53 PM)
390 Views
Maddy10
Beginner Level 2
Options
Galaxy M

Hii, 

       Proximity sensor in not working properly in Samsung m30. Whenever i m calling and bringing the phone close to my ears the screen gets black but then when i take the phone away from my ear the screen remains as it is instead of getting back to normal which clearly proves sensor is not working properly  Even when i dialed *#0*# to check for the proximity sensor whether it's present or not to my surprise it wasn't there....i bought this set on 12th march(second sale of M30) with a lot of faith that this time Samsung has brought new phone which is a budget phone with perfect specifications.

But this phone came up with unexpected problem which is irritating me a lot.

 

It's a request to the samsung authorities to please look over to this issue seriously

And provide me the solution as soon as possible.

 

Please reply to the above message..

 

Regards,

MANDEEP

6 Comments
dipak77188
Active Level 2
Galaxy M
remove screen guard if it has black borders
0 Likes
activ0000
Active Level 1
Galaxy M
same problem me
Rajeev3078
Active Level 3
Galaxy M
My screen guard has black borders. should I remove it?
0 Likes
activ0000
Active Level 1
Galaxy M
Hii, 

       Proximity sensor in not working properly in Samsung m30. Whenever i m calling and bringing the phone close to my ears the screen gets black but then when i take the phone away from my ear the screen remains as it is instead of getting back to normal which clearly proves sensor is not working properly  Even when i dialed *#0*# to check for the proximity sensor whether it's present or not to my surprise it wasn't there....i bought this set on 12th march(second sale of M30) with a lot of faith that this time Samsung has brought new phone which is a budget phone with perfect specifications.

But this phone came up with unexpected problem which is irritating me a lot.

 

It's a request to the samsung authorities to please look over to this issue seriously

And provide me the solution as soon as possible.

 

Please reply to the above message..

 

Regards,

MANDEEP
same problem
0 Likes
Rajeev3078
Active Level 3
Galaxy M
I have also the same problem with my Samsung m30s. the proximity sensor is not working properly. when I took my phone away from my ears the screen remains dark until I push the power button.
0 Likes
Rajeev3078
Active Level 3
Galaxy M
our m51 has adaptive brightness problem. light fluctuates while using YouTube. when will Samsung solve this problem?
0 Likes