Resolved! Solved

Original topic:

Red/pink hue on screen

(Topic created on: 06-17-2024 01:13 AM)
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CarbonFish
Beginner Level 2
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Galaxy M
I have a samsung M34 with latest one ui6.1 recently my display has this pink/red tint on it which makes everything look really bad. I tried some online fixes I found like changing display mode from vivid to natural, changing stuff in vision enhancements, changing time to morning and changing colour palette. None of these seem to work. An old fix which used to work by using nova launcher and launching the night light activity does not work on one ui 6.1 as the night light activity is missing on the launcher. 

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Solution
goodthings
Expert Level 5
Galaxy M
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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13 Comments
NikkiVick123
Active Level 1
Galaxy M
Share pic
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Solution
goodthings
Expert Level 5
Galaxy M
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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CarbonFish
Beginner Level 2
Galaxy M
I tried this and it works for now tho I would have prepare a less tedious way of solving this issue. Hoping samsung relases a patch to address this soon.
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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Mahesh_kumar
Active Level 1
Galaxy M
After a Software update. This problem is seen most of the Samsung mobiles recently. It's Samsung's fault.
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Oldy47
Active Level 10
Galaxy M
Provide picture's of this issue.
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AB_D
Active Level 1
Galaxy M
Seem like using night light(eye comfort shield) without turned on, this is the problem. Can anyone solve
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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