Original topic:

Reboot problem

(Topic created on: 05-18-2020 04:51 PM)
99 Views
DrRajOrtho
Active Level 2
Options
Galaxy M
My M30s phone gets rebooted suddenly  without any reasons. Rebooting happened few times. Is there any permanent  remedy?
3 Comments
Mirens
Active Level 6
Galaxy M
check your phone in safe mode and clear partition cache
saubhagya4400
Active Level 5
Galaxy M
mera saath bhi hoo jata hai kabhi kabhi
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand the issue. Kindly follow the below mentioned step to improve the performance of the device

 

Check Auto Restart should be Off: Setting> General management >Reset>Auto restart off.

 

If the issue still persist, register your concern in Samsung Members Application (Samsung Members App Get help> Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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