QR code scanning not working in payment apps

[mmanjrekar]

I purchased samsung galaxy m51 last week. After installing my regular payment apps (Google pay and phone pay) I tried to make transactions using qr code. But I discovered that these apps are not able to scan the qr code.

Moreover the default camera app does scan the qr code but its not perfect and gives me a wrong link.

Is this a known issue? Any work around or suction for this? Thank you in advance. 

MManjrekar 

[papluTaplu]

yes I fasing the same in recent days I don't know how to fix it but it need to be fix

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Members_iOX61dl]

I have done as per your instructions but still QR code is displayed and I I not able to pay my last installment. Please provide customer care number