Original topic:

Purple spot in display

(Topic created on: 11-18-2023 01:42 PM)
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Samael1913
Active Level 4
Options
Galaxy M
M30s
Pixels in Top left corner is turning purple... creating a purple spot... and it's growing slowly. 

What should I do ?
7 Comments
Galaxy M
This problem cannot be fixed so Get your display changed but your phone is quite old so it is better to sell it in 2nd hand market. And buy a new phone as it would be full purple after some more days. Take a backup to keep your data safe.
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Samael1913
Active Level 4
Galaxy M
3+ years is not so old, I think
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Galaxy M
The cost to change would be high around 5100 + labour charge
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Samael1913
Active Level 4
Galaxy M
How much would it cost to fix the display ??
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Ayush567
Beginner Level 2
Galaxy M
I had A50 which had the same issue and the replacement cost for the display was around 4500 rupees because I got it replaced with the official display from the service centre. But it can be done way cheaper aftermarket for around 1000-2000 rupees depending on the city you belong to.
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Kalailisha
Beginner Level 2
Galaxy M
Amoled display for galaxy j4 costs ₹6000. It is higher than a50
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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