Problems are still after Update

[NishekBeniwal]

Still disappointed from Samsung. Problems have not been solved. Today I would like to mention just two thing's which should have to get optimised in update but Samsung didn't.

1) 48.6% RAM is still used by Device (even after Restarting Phone)

2) 7000Mah Battery is getting 80% Drained just within 7hours of Low Quality Gameplay.

More Issues like Brightness, Network Signal, Wi-Fi Signals, Camera, Carrier Aggregation, Video, Bixby, Notification...

Itni disappointment kahin aur dikhayi jaaye to uspe action le liya jaayega but Samsung ne to jaise kasam khaa rakhi h ki ek baar Phone sale ho jaaye, fir humein user review based update to diya hi nhi.

Total 20Suggestions di gyi thi Samsung ko M51 Update ke liye but usmein se 1-2 hi update m di baaki kisi bhi cheez ki taraf dekha bhi nhi.

Going too Good Samsung 👏👍.

It was my first ever phone of Samsung and maybe it will be the last also. 

BTW if Samsung don't want to work on User's Suggestions/Review then why they made this whole App!!!

[kosika]

well said. we had 2 updates
1. February security patch
2. one ui 3.0
these updates didn't change anything regarding battery - which is a major issue. the problem isn't recognized by the company yet.
M51 is special and costs 25k, they need to give special attention and care towards customers.
we have been fooled. I was waiting to get it fixed by updates as I recognized the issue after 2-3 days of purchase

[Suraj0514]

Samsung m51 USB charging doesn't happening since both the sides are c type hence customer care agent told to purchase a one with one end as c type and other end to be USB port so that it can charged in USB charging
this is really disappointing to purchase a new one even though I have a cable however need to purchase it since cannot carry the charger every where .they need to mention about this in features or they shd have given both the cables

[NishekBeniwal]

This is a issue but I am ok with it and remember both type-C can be future for Androids.
Whenever I go somewhere for less than 12 hours then I try to use phone much (as whenever battery touches 50% then it makes me feel like 'aaj to gya bhai tu'). And whenever I go somewhere for more than 12hours than it is obvious that I will carry a bag with me or I will go in my car, so it mean I can carry my Bluetooth and Charger easily in it.

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[NishekBeniwal]

why are you doing formality on the name of answering a issue?
You sent a quick message and you hadn't seen my problem well. I want correct answer of my issue, if you cannot understand my problem then make a call to me I will tell you in my own words.
CONTACT: +91 81687 75270


(somewhere it looks you will not call me because you can not answer my problem and if in case you will call then you will say that we cannot fix this, this can be only fixed by update. Then I will say the same thing again which I already mentioned in this Post and in my previous posts 'So if you cannot fix then give a update, why you are delaying in it) LOL.