Original topic:

Problems are still after Update

(Topic created on: 03-17-2021 09:27 PM)
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NishekBeniwal
Active Level 3
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Galaxy M
Still disappointed from Samsung. Problems have not been solved. Today I would like to mention just two thing's which should have to get optimised in update but Samsung didn't.
1) 48.6% RAM is still used by Device (even after Restarting Phone)
2) 7000Mah Battery is getting 80% Drained just within 7hours of Low Quality Gameplay.
More Issues like Brightness, Network Signal, Wi-Fi Signals, Camera, Carrier Aggregation, Video, Bixby, Notification...

Itni disappointment kahin aur dikhayi jaaye to uspe action le liya jaayega but Samsung ne to jaise kasam khaa rakhi h ki ek baar Phone sale ho jaaye, fir humein user review based update to diya hi nhi.
Total 20Suggestions di gyi thi Samsung ko M51 Update ke liye but usmein se 1-2 hi update m di baaki kisi bhi cheez ki taraf dekha bhi nhi.
Going too Good Samsung 👏👍.
It was my first ever phone of Samsung and maybe it will be the last also. 
BTW if Samsung don't want to work on User's Suggestions/Review then why they made this whole App!!!
14 Comments
Galaxy M
Have you updated phone with Smart Switch Or OTA?
0 Likes
NishekBeniwal
Active Level 3
Galaxy M
No, I woke up at Saturday's Morning and I saw a notification which was Officially Samsung Update and firstly I read everything and then I updated it. Update was of 2GB+ and while update I had taken Screenshot to send someone, as you can see

IMG-20210313-WA0000_7055.jpg

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Galaxy M
Kindly take backup and reset your phone completely or visit a service center for software reinstallation and I hope all the bugs and glitches will be resolved.
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kosika
Active Level 7
Galaxy M
didn't you face any battery problem in m51
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Galaxy M
Sir I am not using M51, I have Note 10+.
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NishekBeniwal
Active Level 3
Galaxy M
The person who isn't using M51, can not understand the issue and will not raise voice against that.
I don't know why these guy's suggest, what they do not have to suggest. If he can not understand that I had already updated my device then what to say this kind of man.
~That is why I said I am disappointed from Samsung and from now I got that these guy's (having star's in front of their names) can not do anything.
NishekBeniwal
Active Level 3
Galaxy M
Do you yourself know what you are saying?
I am enough educated and I know how to Update and how to check my device is updated or not. You are using same words which we (user's) get from Costumer Care.
I am having only 1 question from you, so please answer this: If I will go to Service Centre and then after that if I will not get any resolution then what all of you(so called experts) will do?
Galaxy M
See, I know what I am saying. And no need to be offended, I was trying to help here.

Most importantly I am a user too not a Samsung official.

Now as far as my comment and answer is concerned do it if you like if not no one is forcing you.

Now if Service center doesn't solve your problems, there is a way to solve that issue or raise a complaint against them. And we can talk about it but only if we talk politely. I hope you understand my point. peace.
NishekBeniwal
Active Level 3
Galaxy M
Being polite for M51 user's is not easy. There are two reasons of it- 1) F62 with more features and in same price. 2) Not giving updates according to user's suggestions.

What M51 user's want- If things which can come and fixed just with update then why it is not coming?
There are approximately 20 issues for which just a update is needed, nothing else (no need to go at any Service Centre and all these things can not be provided by any Service Centre).
Need Update.