Problem with M20

[SaniaDarvesh]

The day I bought this phone I am having issues with the face lock and screen. Now when I finally asked for a replacement the customer care is giving me a run around. I think I made a mistake buying this cell. Pls do not buy this product. I will have to legal if Samsung does not help me.

[manishpandit65]

right I have Also problem this mobile

[SaniaDarvesh]

Samsung should behave responsibly and help us

[INDIANCYBER]

yes

[INDIANCYBER]

YOU ARE NEW SAMSUNG MEMBER?


WELCOME

[INDIANCYBER]

online liya? or offline?

[INDIANCYBER]

online liya hoga to 7 days ke andr refund miljayega

[SaniaDarvesh]

online from Amazon

[SaniaDarvesh]

i bought the cell on 14th Feb and the issue started from that day, i have called and interacted with the support team many times but no help

[SaniaDarvesh]

When I call the care department I get a reply that take the cell to service center and if they are not able to rectify the issue then send us a mail we will check If we can give you a replacement. what stupidity from Samsung. I think now I should sue Samsung for this behavior.