when i use bluetooth earphones during call , when I use WhatsApp call so when i sifting normal call and if sifting WhatsApp and normal call then my mic was not work
It's tak more time to connect when i try again by again .
I kindly inform you my earphones condition is good , its properly working when i used this earphones in my old samsung m20 ,
But my samsung m14 5g not working properly bluetooth , and some time i facing hanging my phone
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.
1. Menu>apps>settings icon>connection>scroll until you get more connection settings>nearby device scanning>turn it on.
2. Reset app preferences: Apps screen>Settings>Apps>More option or on three dots at the top right corner of the screen>Reset App Preferences.
3. Try to connect your device: 1. Open the settings app>connections>Bluetooth. 2. This screen will display all the devices you have connected to in the past as well as all available devices. 3. Tap on the device you wish to connect.
Please note: Most Bluetooth devices need to be actively paired to be displayed as available devices. To turn on Bluetooth pairing refers to the instructions for your specific device.
4. If the issue still persists, try to connect the Bluetooth device with another smartphone. If the same issue persists then, it means there is a problem with the Bluetooth device.
5. If the issue has not been resolved then clear paired list: Apps> settings>connection and turn on Bluetooth>setting option along with the paired device>unpair.
6. If the issue still persists, clear the cache and data of Bluetooth app data. Apps>settings>apps>Filter and sort>show system apps>Tap on "OK">>search and type "Bluetooth">Bluetooth>storage>clear cache(Note: Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app) >>Clear data(Note: Clearing the data will reset the app to factory default settings. Any personal settings saved on the app will be removed)>>Tap on "OK"
Please follow the easy troubleshooting steps which might help to solve the hanging issue.
Check space availability:
Is there sufficient space available on your device? Kindly check the space on your device: Path: Settings > Device Care >Storage
To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.
Kindly check RAM in your device:- Path: Settings>Device care>Memory.
To improve the performance RAM of the device should be free. So, clear the RAM memory once a day. Check app cache Does the device hang while accessing any particular Application/Game etc?
Please follow the below steps 1- Clear app cache through Device care:
Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Device care. Step3: Tap on Storage. Step4: Tap on CLEAN NOW.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
