Original topic:

Problem with Display

(Topic created on: 10-29-2022 09:19 AM)
1301 Views
SudhanshuSaurav
Active Level 1
Options
Galaxy M
Hi Members,
I bought this M53 Mobile 4-5 days ago, And found this DISPLAY issue..., Most Educated Service Center employees says that They don't consider this to be an Issue. 
P.S:- Kindly view this screenshot in Dark.

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You can see this screenshot and kindly look at the background, You will get distorted and hazy background.

I got this problem in Dark mode.
Galaxy M
I think I too have to do the same..., because Staff here at service center are very Educated and well mannered.
I have tweeted thus issue too, let's see what's happens
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Zenhal
Active Level 6
Galaxy M
U replace the device from another service center and check because only few M52 units are effected by black crush and other units are fine
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Galaxy M
They have this manufacturing defect.
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Zenhal
Active Level 6
Galaxy M
Yes say them to replace this device
Usually black crush is a software issue but samsung is not solving this through update and i am not sure they will solve this in future also so i decided to replace display and check
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Galaxy M
The service center near me don't consider this an issue, They tells that its normal. Need to visit other service center.
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Zenhal
Active Level 6
Galaxy M
Yes for me also same my nearby service center denied replacement and said its not an issue so i went 60km away and they agreed to replace display
So u go to another service center and ask for replace ur device and give new unit
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Nk1920
Active Level 2
Galaxy M
What about m53 that I bought twice.. same problem
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Zenhal
Active Level 6
Galaxy M
Oh both m53 had same problem?
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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