Problem on updating Quick Share & Group Sharing App

[poudelsujan920]

While updating Quick Share and Group Sharing on Galaxy M12, I am getting an error report as shown in the screenshot. 

What may be the reason behind this ?

Any solutions.....

Failed to update the quick share app in M12

[KoylaKali]

Same is happening in M21 2021 model too.

[poudelsujan920]

Samsung is ignoring mid-range smartphones

[NOOB_1ST_ACC]

Try reinstalling galaxy store.

[poudelsujan920]

Doesn't work

[NOOB_1ST_ACC]

Try reinstalling updates of quick share and group share and restart ur phone.

[PrajwalKasture]

Same problem bro 😪

[poudelsujan920]

Samsung is ignoring mid-range smartphones

[PrajwalKasture]

Yes

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1: Clear an app's cache, follow the steps: Navigate to Apps> navigate to and open settings> tap apps> View system apps> application > storage> Clear the cache.

2: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

3: Update App if available. Update software: Menu>apps>settings>software update>install.

4: Reset app preferences: Setting >> Apps >> Three dots on the right top >> Reset app preferences.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support