Original topic:

Problem facing

(Topic created on: 12-24-2019 06:30 AM)
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iamprathameshparve
Beginner Level 2
Options
Galaxy M
I would like to inform Samsung that my phone i.e Samsung Galaxy m30 is facing many problems like my front camera is not operating properly after android 10 update  I request  Samsung to solve my problem. #samsung 
4 Comments
prashantsingh
Active Level 5
Galaxy M
better to visit authorized service center.✌
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Anonymous
Not applicable
Galaxy M
naah bro it is all because of the buggy update we m30 users got Samsung have to fix this issues faster than they could
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Boynava
Active Level 7
Galaxy M

This is what you claim to want to upgrade to the new version. When you get into trouble, don't cry and be sad. I wanna laugh you so ha ha ha ha

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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear cache).

2) Do the reset settings of the camera (camera>>setting>>reset setting).

3) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

Then kindly restart the device and check the issue.

4) Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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