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03-03-2020 05:15 PM in
Galaxy MHi there,
Please perform the following steps to resolve the issue:
1- Reset network settings (Settings > General Management > Reset > Reset network settings).
2- Check the mentioned issue in safe mode.
3- If issue still persists, create data backup and reset the device.
Note: Kindly once also coordinate with the network service provider.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members