Original topic:

Play store - try again

(Topic created on: 06-17-2021 11:01 PM)
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Rahulthewall
Active Level 4
Options
Galaxy M
Ever since play store moved to their new version about few days back,  the app shows try again n I have to hit try again to see the app.
Clearing the cache resolved it temporarily but the issues pops up later

image

Also many apps are not opening from the play store app but works fine if opened from home screen 
3 Comments
Rahulthewall
Active Level 4
Galaxy M
Clearing data in PlayStore app under settings resolved the issue
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Galaxy M
see if the app " google partner set up" is disabled or not
if disabled it kindly enable otherwise it wouldn't work
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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