Original topic:

Phone restarts due to no apparent reason.

(Topic created on: 02-01-2020 03:15 PM)
330 Views
Sadabrata
Active Level 4
Options
Galaxy M
It's been more than 2 months now, my m30s phone automatically restarts.
I have checked everything auto restart is off, not many 3rd party apps. But still the phone will restart on it's own. This is not a minor bug anymore. This is a major problem.
I also sent numerous error reports. When will this problem be fixed? 
14 Comments
umraosingh
Active Level 6
Galaxy M
I think you accidentally kept on this feature in your device care.
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Sadabrata
Active Level 4
Galaxy M
what do you think now? as I said earlier auto restart is off
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umraosingh
Active Level 6
Galaxy M
go in device care then tap on three dots on top right side corner. you'll see auto restart option.
disable the feature if on.
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Princevs2
Active Level 4
Galaxy M
he already mentioned that, auto restart feature is off.....
still happening!!!
may be software issue.
umraosingh
Active Level 6
Galaxy M
when did you update your device?
0 Likes
Sadabrata
Active Level 4
Galaxy M
why? do you have any solution? its last updated on 24th December and it is Security patch 1 Nov. also I checked there are no new updates. now tell what is your solution to this problem?
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umraosingh
Active Level 6
Galaxy M
and since when you getting this problem
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umraosingh
Active Level 6
Galaxy M
be cool dude don't be anger I'm just trying to say you need to reflash the software, go to Samsung service center and tell what problem you are facing. they'll resolve the issue.
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RP5054
Active Level 8
Galaxy M
Same problem bro. All such settings are turned off. Still it restarts at night. Sent 15-20 error reports. It restarts 3-4 times a week.
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