Original topic:

Phone number not showing

(Topic created on: 04-23-2022 11:37 AM)
2539 Views
ßöňû1804
Active Level 3
Options
Galaxy M

image

One of my number is not being shown.
Please suggest me how can I resolve this issue.
6 Comments
Prasanth797
Active Level 10
Galaxy M
It is a network carrier issue
0 Likes
samfan91
Active Level 10
Galaxy M
Sadly no option in ONE UI, If you have any Chinese mobile put your SIM card in it and you can edit the mobile number from SIM card manager.
Galaxy M

I think you ported this Simcard recently. only jio have these features by default. so sadly there's no option to edit other company sim number on the Samsung phone.if you have any iphone or your family, friends have any iphone then just put that sim card on their phone and wait 2-3mint then remove it and insert to your Samsung phone ,now you can see the number........if you don't have any iphone then put that simcard on any xiomi ,realme phone .then go to settings then sim card manager and edit that sim number after that remove the simcard and insert on Samsung  .sometimes its also works .....

Galaxy M
That's network dependent thing(I think jio works)
Daksh2
Active Level 8
Galaxy M
Vi sim not show number check this i have two sim but not showing Screenshot_20220423-172130_Call settings_8522_1650714708.jpg
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support