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04-15-2025 07:30 AM in
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04-15-2025 07:37 AM in
Galaxy MYou also suffering from any issues that you have? You're not alone!
Like, comment & support this post to make Samsung listen!
Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-You-Let-Us-Down-We-Deserve-Better/td-p/18960637

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04-15-2025 04:24 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● Check space availability: Settings > Battery and device Care > Storage.
● Check RAM in your device: Settings > Battery and device Care > Memory.
● Check app cache: Settings > Device care > Storage > CLEAN NOW.
● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.
● Close Background Apps.
● Remove third-party applications.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
● Remove third-party accessories.
● Kindly disable Power saving mode( if enable).
● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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04-17-2025 04:19 PM (Last edited 04-17-2025 04:20 PM ) in
Galaxy M1. *Software issues*: Bugs, glitches, or inefficient coding can cause lag.
2. *Resource-intensive apps*: Apps consuming excessive resources can lead to lag.
3. *Background processes*: Background apps or processes might be consuming resources.
Troubleshooting Steps
1. *Restart your device*: Regular restarts can help clear temporary issues.
2. *Close unnecessary apps*: Close apps you're not using to free up resources.
3. *Check for software updates*: Ensure your device is running the latest software.
4. *Clear cache and data*: Regularly clear cache and data for apps to prevent buildup.
5. *Disable animations*: Disabling animations can help improve performance.
Additional Tips
1. *Monitor device performance*: Use built-in tools or third-party apps to monitor CPU, RAM, and storage usage.
2. *Consider a factory reset*: If issues persist, a factory reset might help resolve software-related problems.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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04-17-2025 07:56 PM (Last edited 04-17-2025 07:57 PM ) in
Galaxy M