Original topic:

Overheating when talking

(Topic created on: 09-08-2020 08:24 PM)
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Nishi31
Beginner Level 2
Options
Galaxy M

My samsung M31 bought just 1 month ago is getting overheated when talking on phone. There are no other applications open and the brightness is also medium.

 

 

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3 Comments
Anonymous
Not applicable
Galaxy M
How may bars can you see.. Maybe coverage issue..
If issue is regular better visit service center for physical examination of any hardware related.
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Ehsank
Expert Level 5
Galaxy M
might be due to network fluctuation
but you can do these settings
go to settings >general Management >reset>reset network >restart your device then try
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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