One UI 7 update and Heating issue with M33 5g

[suhailsuh]

I lost my patience waiting for the one ui 7, korea got the update but indian users are still waiting for the update hope samsung will rollout the one ui 7 as soon and possible and i hope the heating issue is solved with the update 

[Mansi36]

How many dates

[Lalitm33]

It heats in basic tasks🔥

[suhailsuh]

Yeah samsung has to look at this problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that Android 15 (UI 7) will be initially available for the M33 model, scheduled for release around the end of June 2025. Other devices will follow shortly thereafter.

To stay updated on the upcoming release, we encourage you to keep an eye on notifications through the Samsung Members application.

Please note that the schedule may be subject to change if any issues arise during the transition of the update.

Kindly perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Checking for software update > Software update available > Tap on Download > Downloading updates > Tap on Install now.
Note: Your phone will restart after the update is installed.

8. If the issue is still not been resolved, Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support