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08-12-2023 08:25 AM in
Galaxy M- Tags:
- battery
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08-12-2023 08:57 AM (Last edited 08-12-2023 08:57 AM ) in
Galaxy MBtw what is the screen on time
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08-12-2023 10:00 AM in
Galaxy MGo to Settings of your device 》Battery and device care 》Battery.
Here you will find the apps which are consuming most of the battery of your device by running in background.
Please check and turn off the apps which are consuming alot of Battery of your device.
Or you can also perform Wipe Cache Partition on your device.Search in youtube about "Wipe Cache Partition".There you will find the steps to perform it and it really works.I too did the same and my battery has drastically improved.
If this still is not resolved thn do raise a ticket on Samsung Members app and send them the log data of your device.They will resolve it soon.
I hope the steps I mentioned will help you to reduce battery drain issue of your device.
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08-14-2023 09:51 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query. To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to...
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support