Original topic:

help needed

(Topic created on: 08-12-2023 11:00 AM)
380 Views
aa_ry_an
Active Level 1
Options
Galaxy M
I have a samsung m13, it's new and i had put up a pattern lock for the first time, but recently since I was mostly using fingerprint to unlock I forgot my pattern.


what should i do. i want to do something asap because at times randomly the lock screen says to use pattern for security reasons and disables fingerprint
7 Comments
sarnandu
Expert Level 1
Galaxy M
log into find my device than than unlock it
0 Likes
aa_ry_an
Active Level 1
Galaxy M
i did but the pattern is still there in the settings
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aa_ry_an
Active Level 1
Galaxy M
also says "too many attempts try later"
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sarnandu
Expert Level 1
Galaxy M
did you log in on pc
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GalaxyDip
Active Level 3
Galaxy M
Bro reset your phone or call to customer care they will give you best solution
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. To unlock your device kindly visit the given link.
https://www.samsung.com/in/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-...

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

hemantk372
Active Level 1
Galaxy M
still unable to do so
0 Likes