New error in m16 5g camera when I switch to 5x it says can't open and closes

[BSM166P]

I have clear data camera and force stop also and restart Same problem I only Been a month buying phone and error came 

[BSM166P]

I have checked no system app disabled I can't format let see if samsung brings some fix in new update thanks for help

[Jayesh1112]

It can be possible there is an Hardware level issue in your ultrawide camera, does other than ultrawide camera all other camera are working ?

[BSM166P]

Yes other camera working

[Jayesh1112]

Then it can be an Hardware issue...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the same video clips for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[BSM166P]

I have sended it with clip and log file

[Sandeepverma12]

Camera image quality and vedio quality is very bad 👎