Original topic:

Network problem

(Topic created on: 06-12-2024 06:26 PM)
992 Views
RickDas
Active Level 7
Options
Galaxy M
After installing May update in my Galaxy M52 I'm facing network problem very much and every time. Speed is very slow at 5G, even 4G+ also. I can't get 5G most of the time.

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5 Comments
Tech-CA
Active Level 8
Galaxy M
Oneui 6.1 issue
U have report via error report
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RickDas
Active Level 7
Galaxy M
It's 5.1
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goodthings
Expert Level 5
Galaxy M
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots ,turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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JithinAjith
Expert Level 3
Galaxy M
1. Turn on data roaming
2. Set data limit1721729400231.jpg1721729400262.jpg
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