Original topic:

Network problem

(Topic created on: 05-22-2025 05:00 PM)
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srhs
Active Level 1
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Galaxy M
my phone network is not stable. Facing lot of issues in automatically change 5g to 4g network for calling and mobile data
4 Comments
ishivamya
Active Level 2
Galaxy M
Yes brother, there is no stable 5G network in Samsung M35
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue persists, please take your device to the nearest service center for a physical inspection. You can locate your nearest service center by visiting https://www.samsung.com/in/support/service-center/.

Warm Regards,
Samsung Customer Support

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