Original topic:

Network issue

(Topic created on: 05-26-2025 08:45 AM)
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_SHREE
Active Level 3
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Galaxy M
Guys I'm facing network issue on my m35 5g . My divice couldn't connect 5g network even i tried arround mu house but no output .
And my father's vivo t2x 5g sleamlessly connecting 5g network without any issue even t2x is cheap and ultra mid range smartphone . 

Whyy
17 Comments
Venom_777
Active Level 3
Galaxy M
phir twitter
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Shonzzzz
Expert Level 4
Galaxy M
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Shonzzzz
Expert Level 4
Galaxy M
🙏🙏🙏
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_SHREE
Active Level 3
Galaxy M
Sirf mere saath diktat hai ya phir aur bhi log hai pata nhi
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Venom_777
Active Level 3
Galaxy M
update ke baad problem arahi hai ya phir shuru se hi problem hai?
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Venom_777
Active Level 3
Galaxy M
shuru se problem hai to 5G Network Bands agar kam honge to phir koi solution nahi hai.
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cs_member10
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

_SHREE
Active Level 3
Galaxy M
Thank You for your support but this issue is't comes from update . This is from the network service provider .
Thanks again for your customer care and support .
🙏🙏🙏
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