Original topic:

Network issue

(Topic created on: 11-08-2023 12:15 PM)
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Dhamsab2
Beginner Level 2
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Galaxy M
I am facing connectivity issue like poor singal, no voice while in call. Same place same sim with different devices gives great connectity. But in m31s I face issue like repeated internet loss, poor signal strength, caller unable to hear my voice. Need help 
2 Comments
goodthings
Expert Level 5
Galaxy M
My dear reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, also without any Sim in slots restart your's device one time, interchange your's Sim into sim slot. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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