Original topic:

Network issue

(Topic created on: 09-30-2023 12:41 PM)
465 Views
SelvapandiMuthupandi
Active Level 3
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Galaxy M
Guys anyone facing network issue on after system update. I was getting issue on while watching youtube or any steaming platform. When it was automatically going no service and get back to network, the video could not played. After then you are doing aeroplane mode turn on and off it could not resolved. If you restart your device that issue would be resolved. 
Atleast it was happening at day once we has do it. That issue was happened at every 3hrs 
How could be doing it @samsung can u pls resolved it. Coz your service center person could not taken prior action. He told me want to replace entire Network antenna or your place network was week that y this happening. Me and cousins having same network Sim (airtel and jio). He was using m33. That mobile work finely. My elder brother Aldo using m34 that work fine. My mobile has facing this issue.
Pls community member take issue to prior samsung authority person.
7 Comments
Ayush786
Active Level 6
Galaxy M
It was happening with me also but the issue was resolved automatically on M33 after a few days
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Adarsh4
Active Level 7
Galaxy M
With Jio it is happening to me, issue of incostintent network.
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SUSANTA3
Active Level 5
Galaxy M
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Galaxy M
Thank you bro
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SUSANTA3
Active Level 5
Galaxy M
Welcome. A subscribe to the channel will be more helpful 🖤
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Galaxy M
Sure bro
But this issue not resolved.
Today this issue happing again. I guess to experienced 4 day times today
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still persists kindly report the problems of your Samsung smartphone with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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