I purchased the Samsung M20 on 12.04.2019. Since purchase I noticed the network is working properly. The voice call is getting distorted and net is very slow.
>I have inserted my SIM card in other phones where it is working properly and visited the service provider. They said the problem is with the handset. have tried all the methods mentioned but nothing seems to work, The same issue happened in my wife's samsung M30. Maybe the problem lies with these M series smartphones. I have inserted the sim card in other brand phones where it is working properly.
Kindly follow the mentioned steps to resolve the issue in your device.
1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).
2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).
3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).
4) Check the availability of software update.
5) If still issue persists then we would suggest you to contact your service provider.
For further assistance, kindly visit the nearby Samsung service center for the physical inspection of the device. The address details of Samsung Service Centers are available at our website. Please click on the link mentioned below to get more information:
my network breaks continue it's show 4g working internet on notifications bar but internet not working. when I insert same sim card in another device it's working fine so please solve this
from purchase date my Samsung M20 have network problems same Network use another mobile working fine but in M20 very very slow.i had already complaints but no support provided by Samsung. worst phone
