Network issue of Sam M35

[Ritamay]

I have been facing Network issue from 2 days with my device Sam M35. My nearby friend from different district also had faced same network issue with same mentioned device. Sometime the net is lagging.... buffering....and sometimes net is not working at all. I have restart the device 3 time but till then net was not working. Sometime emergency calls only was showing. It's urgent request to samsung authority. Please note this issue and resolve it as soon as possible.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Ritamay]

How to find log report?

[goodthings]

It's automatically send by system after send error report immediately but don't close Samsung Members App during this process till complete. Thanks.

[goodthings]

Your's most welcome to here.

[dv11]

Yes, facing same issue on Jio VONR call drops, also net some times onky buffer even I'm in high quality 5g network area.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue by using the given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[hvirk]

What the he'll is this I turned on every 5g setting but my jio app can't detect any 5g enable ??????