Network instability issue

[atul_kumar]

I realised after 2-3 days that there is network issue on my Samsung M35 phone. When I use to play freefire the ping is too high even fast wifi.

Plz experts tell me that when will one UI 8.5 update will come in Samsung M35? Plz anyone tell the exact date or month?

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

However, we would request you to please wait, you will get notification on your device when the UI 8.5 update roll out for your device model.

Warm Regards,
Samsung Customer Support