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Original topic:

Network & Gps Signal Problem

(Topic created on: 12-02-2019 01:18 PM)
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Samsung_rSEZauj
Beginner Level 3
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Galaxy M

i have samsung m30s and i am facing signal problem in both gps and network please fixed it or recall your worst product. 

12 Comments
Hatilipi
Active Level 7
Galaxy M
Plz restart your m30s and check with the third party compass app if it is showing the accurate result?Also search a location in G map and see if it is showing accurate place or not? If all ok then👍
itzbaava
Active Level 4
Galaxy M
received November security patch for Samsung Galaxy a50
Samsung_Support1
Moderator
Moderator
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Galaxy M

Hi there,

 

We sincerely regret the inconvenience caused to you. We would suggest you to follow the mentioned steps to resolve the issue:

 

1) Ensure that network frequency of your device should be selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and also try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

For further assistance, register your concern in Samsung members application ( Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members