Network Issue

[carLgrinder]

There's really an issue with M30s regarding its network ....

[Anonymous]

sane here

[Somyaliju]

same here

[yeash]

new update very soon and solve

[Vishanavi]

Hello there, I'm also using the same phone 📱.


Yes, M30s have some serious network issues and I had written an in-depth post about it. Go through it, if you are interested.


🔗 - https://r2.community.samsung.com/t5/Galaxy-M/Poor-network-receptdon'ton-Samsung-Galaxy-M30S/td-p/251...

This is post is regarding the escalation plan to Samsung via social media.

🔗 -https://r2.community.samsung.com/t5/Galaxy-M/Poor-network-reception-on-Samsung-Galaxy-M30S/td-p/2518...

Even we contacted the Samsung officials and see this post to know more

🔗 https://r2.community.samsung.com/t5/Galaxy-M/Samsung-s-response-to-M30S-network-issue/td-p/2722148

[carLgrinder]

Good work bro ,keep posting this **bleep**'s...

[Vishanavi]

If you find this thread🧵 helpful, please accept my post as a solution by clicking the 3 dot button on the right-hand corner of this post🔰

[carLgrinder]

why sud I ,It would be useless

[Samsung_Support1]

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and also try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

Regards,
Team Samsung Members