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06-23-2022 01:25 PM in
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06-23-2022 03:04 PM in
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06-23-2022 08:23 PM in
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06-25-2022 11:55 AM in
Galaxy M
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06-30-2022 04:16 PM in
Galaxy MDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
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07-11-2022 07:49 PM (Last edited 07-11-2022 07:50 PM ) in
Galaxy MI have same issue. Samsung Galaxy M31s drains battery fast and heat quickly after android 12 update.
It also had auto restart problem. But I repaired it. Now, battery draining issue comes forward.
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07-17-2022 03:21 AM in
Galaxy M