Original topic:

Multiple App Crashes in Samsung Galaxy M31

(Topic created on: 03-23-2021 08:31 AM)
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Members_9d31cml
Beginner Level 2
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Galaxy M

Tried all possible workaround but nothing works out. 

 

Many apps are crashing in Samsung Galaxy M31 

1. Cleared Cache and able to launch App for only 1 time and then when we close and reopen it crashes again.  Even basic app like Gmail and Icicibank mobile app are crashing. 

2. Tried reset all settings ( Not the factory reset )  - Still app crashing
3. Uninstalled the apps and reinstalled the app from Play store  - Still app crashing

4. Updated the apps manually - Still app crashing

 

I dont want to factory reset and lose my data because this is not my problem.   I did the phone update as i got

3 Comments
Galaxy M
share screen shot of App crash issue
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Abhishek13892
Expert Level 2
Galaxy M
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Samsung_Support1
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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