Original topic:

Mic not working and whatsapp photos not showing latest update of Feb security

(Topic created on: 03-22-2022 09:02 AM)
229 Views
Texmo
Active Level 1
Options
Galaxy M
After the update of Feburary security patch in Samsung galaxy m52 5g, In my gallery whatsapp photos is not showing in gallery 

And I am having a mic issue when I call to some one I am not able to hear what the other person is speaking on my phone 

It is a new phone just 1 month 25000 I have purchased it but I was very upset with the latest update 😢 very sad kindly solve this 
3 Comments
user963
Expert Level 4
Galaxy M
https://youtu.be/qLbajiV5bvk
See this video this will help you to solve your issue



If you like my answer click on 3 dots and accept my solution
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nax
Active Level 4
Galaxy M
In my unit Mic is working properly but the whatsapp media corruption problem is there.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

* Open Samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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