Original topic:

Media output/ bluetooth headset gets disconnected

(Topic created on: 12-29-2022 12:07 PM)
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saleemqureshi2005
Beginner Level 3
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Galaxy M
Hi after updating my Galaxy M53 to 5.0 Android 13.media output from my bluetooth headset automatically gets disconnected to phine speaker. Plz help.
1 Comment
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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