Original topic:

Bluetooth audio disconnecting after updated to One UI 5

(Topic created on: 12-10-2022 10:40 AM)
279 Views
Vjm53
Active Level 1
Options
Galaxy M
My M53s bluetooth is disconnecting for audio after I updated my device to One UI 5. Bluetooth headset is working fine with other phone.
5 Comments
Jaguar1704
Active Level 2
Galaxy M
Samsung please look into this
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Jaguar1704
Active Level 2
Galaxy M
It is very very annoying when the headphones are connected, but the audio comes from the phone's speaker
RanjithRR
Beginner Level 5
Galaxy M
Yes bro I'm also facing that issue
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Vjm53
Active Level 1
Galaxy M
Thanks for offering help. Tried this solution but didn't worked
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