Original topic:

M53 5g sometimes charging sometimes not

(Topic created on: 05-07-2024 04:31 PM)
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Mothish_2004
Active Level 3
Options
Galaxy M
My 2years old M53 5g when i plug in my charger its not charging but when i try after few hours its charging i checked my adapter and rebooted the phone too but it happens! Its wierd! 
4 Comments
goodthings
Expert Level 5
Galaxy M
Please charge your's device in cool atmosphere also turn off internet during charging then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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ashu9979
Active Level 6
Galaxy M
Same problem with my M53 too ..and battery drains quickly
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Mothish_2004
Active Level 3
Galaxy M
If you connect your charger for you also its not charging!? I am not asking about slow charging for me its not charging!
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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