Original topic:

M52 5g Popup bug

(Topic created on: 04-20-2022 02:33 AM)
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RJ47UR
Active Level 1
Options
Galaxy M
Itx been 1week for mobile....i have to travel alot and pay digitally, 000When I enter Google map....starts map direction and switch to home screen it turns to pop up that's fine...but while in pop up if u go in any other app. Example Google pay...then pop up gets hang..or pop up area turns black, there after u cant close the pop up when after (X) pressing and dragging to close the pop up...then I have to restart my phone to make it normal...it's very troublesome 
8 Comments
vivek1989
Expert Level 5
Galaxy M
Not even that pip pop view not even working properly
And also some features r missing like highlight reels in gallary as it was mentioned in changelog of the oneui4.1 update
SS14
Active Level 6
Galaxy M
This bug came with the One UI 4.1 update. 🙂
RJ47UR
Active Level 1
Galaxy M
What to do?
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BRAJRAJ07
Active Level 7
Galaxy M
Yes, i too experienced this with google map during my recent road trip. Once it gets into pop up mode it becomes non responsive. Neither google mao can be closed or maximised after this. Samsung kindly fix this bug.
BRAJRAJ07
Active Level 7
Galaxy M
I also found a way to get rid off it. Press and hold google map and it shows saved location , select one of it and it gets maximised and then it can be closed or used again
BRAJRAJ07
Active Level 7
Galaxy M
This is how it can be managedScreenshot_20220420-191916_One UI Home.jpg
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RJ47UR
Active Level 1
Galaxy M
Thanks alotBraj
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,
 
Greetings from Samsung Customer Support!  

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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