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08-27-2023 07:26 PM (Last edited 08-27-2023 09:09 PM ) in
Galaxy M
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08-28-2023 03:58 PM in
Galaxy MDear Samsung member,
Greetings from Samsung Customer Support!
We understand your concern and would like to request you kindly follow the basic steps to overcome the Display line issue:-
Check-in Safe Mode:
You can enter Safe Mode by pressing the Power key, touching and holding the Power off icon, and then touching the Safe Mode icon.
Exit safe mode:
Simply restart your phone and it will reboot normally.
Update software on the device (if available):
Settings > Software update > Download and install > Software update > Download > Install now.
Note: Your phone will restart after the update is installed.
Reset settings
How to reset: Settings > General Management >Factory reset.
Reset settings: Reset all settings to their default.
Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link:
https://www.samsung.com/in/support/service-center/
For further assistance, please feel free to contact us back any time.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-09-2023 11:06 AM in
Galaxy MSamsung is responsible for this, and they must take care of it.
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12-09-2023 10:21 PM in
Galaxy M- Mark as New
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07-25-2024 05:47 PM in
Galaxy M