M51

[Sudeesh1977]

I am using M51 galaxy since September 2021. It is a dual SIM mobile and working fine, when i tried for call barring options in SIM2 finally the message says "Failed to read data". How to fix this issue.

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Call Barring allows you to stop incoming and outgoing calls on your Galaxy phone. It’s perfect for when you're abroad or if you have a work and personal SIM connected and don't want to be contacted via your work number on your day off. Within Call Barring, you are able to enable or disable certain settings to suit your needs so you do not receive so you do not receive or send out calls. Follow the below guide for more information.

1 Head into the phone app
2Tap on the three dots > Settings
3Select Supplementary services
4Select Call Barring

If you have a hybrid variant device, you will be able to select between SIM1 or SIM2 to customise the Call Barring Settings.

5Tap OK
6Select Voice call > toggle on/off your preferred outgoing and incoming calls.
Note: If you are prompted to enter in a password try using 0000, once this has been entered in you will be able to enable or disable your Call Barring settings. If you have tried using 0000 as the passcode but it is unsuccessful, you will need to reach out to your service provider for further support.

Note: If you still could not activate your call barring service, please contact your country service provider or contact our call center for more assistance.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

[Paavanr8]

Dear Team,

I am not able to change my call barring settings even after I enter the password. I am in Sri Lanka and my home country is India. I have purchased vodafone international roaming package also.
I am getting this prompt, Kindly help.