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Original topic:

M51 screenshot

(Topic created on: 10-02-2021 02:09 PM)
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saink
Active Level 8
Options
Galaxy M
What is the way to take screenshot easily?? I tried volume down & lock its not working?? Also how to take notification panel ss?? Palm gesture is very Hard to use

2 Solutions


Accepted Solutions
Solution
Edwin7878
Expert Level 5
Galaxy M
U can enable palm swipe to take screenshot by enabling it from setting << advanced features << motion and getures.

Also u can refer this video for more ways👇
https://youtu.be/7dYwHvHEMc4

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Solution
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please perform the below mentioned steps to resolve the issue:

* Key capture:- Press the Side key and the Volume Down key simultaneously.

* Swipe capture:- Swipe your hand to the left or right across the screen.  

* It is not possible to capture a screenshot while using some apps and features.

* If capturing a screenshot by swiping is not activated, then follow the path:- Settings > Advanced features > Motions and gestures, and then tap the Palm swipe to capture switch to activate it.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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8 Comments
Solution
Edwin7878
Expert Level 5
Galaxy M
U can enable palm swipe to take screenshot by enabling it from setting << advanced features << motion and getures.

Also u can refer this video for more ways👇
https://youtu.be/7dYwHvHEMc4
saink
Active Level 8
Galaxy M
But why does manual vol. Down & lock doesnt working??
Edwin7878
Expert Level 5
Galaxy M
Don't know bro ..
Just go to safe mode may be it may get fixed
0 Likes
hari120
Active Level 7
Galaxy M
Use edge panelScreenshot_20211002-150132_Samsung Members_668.jpg
hari120
Active Level 7
Galaxy M
Dont keep on holding vol down and lock. Just press them at the same time and leave
Nick95
Active Level 7
Galaxy M
Volume down+lock key simultaneously (just click, don't hold them).
Solution
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. Please perform the below mentioned steps to resolve the issue:

* Key capture:- Press the Side key and the Volume Down key simultaneously.

* Swipe capture:- Swipe your hand to the left or right across the screen.  

* It is not possible to capture a screenshot while using some apps and features.

* If capturing a screenshot by swiping is not activated, then follow the path:- Settings > Advanced features > Motions and gestures, and then tap the Palm swipe to capture switch to activate it.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support