Original topic:

M51 screen issue ongoing but samsung didn't give us a update to fix the problem.

(Topic created on: 10-08-2024 11:31 AM)
139 Views
Anupammridha
Beginner Level 2
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Galaxy M
After June 2024 update my samsung m51 screen become grayish before update it is ok.previously few years ago this type of problem arise with a update but samsung immediately fix this problem through update.now the mobile become old that's why samsung didn't want to fix this problem and want from us to replace it with a new one.but how we can trust samsung they won't do it again for that new mobile .samsung update destroy mobile after they are getting old.if they can't want to support they shouldn't give us update and do this type of trick.
4 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

Also, we'd like to inform you that the update comes to resolve the potential problems by fixing bugs and errors and new features experience. The issue could occur due to usage and various factors.

However, we have noted down the feedback. We are continuously working for making our products better and more efficient. If you have any further queries, kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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Keyur3112
Active Level 1
Galaxy M
Yes samsung team ,
I have also faces similar issue. Atleast can you let us know that will we are gonna get updates or not in future.
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FreakyMind
Beginner Level 2
Galaxy M
Same issue from last month... Flikering issue and color issues... Sometimes it looks good and most of the time very weird...

Samsung team please provide an update for this issue... M51 is the best phone I have ever used in this price segment....
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ABWalikar
Beginner Level 2
Galaxy M
Yes after June 2024 update for m51 I am facing loss of youtube voice. Cache is building up. I have to clean the cache very often for youtube voice to work
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