Original topic:

M51 screen blink and off after January 2024 update

(Topic created on: 01-23-2024 10:55 AM)
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Avinash4787
Active Level 1
Options
Galaxy M
Anyone, how to fix pls give tips
5 Comments
goodthings
Expert Level 5
Galaxy M
Reset factory data with backup then try to it's again. Also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Thanks.
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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virenmodi
Beginner Level 2
Galaxy M
M51 flickering Problem
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SumitNamdev
Beginner Level 2
Galaxy M
After latest security patches update Jan 2024

My m51 phone display is flickering and yellowish tone on display is showing

Black colors are looking as grey

Also in low brightness displays gets faded as hardly see any text on it only blurr vision .
.After factory reset issue didn't solve..
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THEPREM
Active Level 6
Galaxy M
Samsung deliberately doing this to every m51 user to upgrade with their latest phone. After update every m51 user facing this issue. Please complaint at national Consumer affairs bro. Only option which i have full faith in .
I have complained, you should do too
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